FAQ

Dear Visitor!

On my website, you will find my handmade, uniquely designed felt creations. You can browse the different categories, and by clicking on a category image, you will see the products available in that category. Simply select a product to place your order. If the item is in stock, it will be dispatched within 2–6 business days. If it is made to order, it will be completed and shipped within 10–15 business days after your order has been confirmed. When ordering sauna hats and baby shoes, you will need to specify the size and color. For my other products, color variations from the displayed item are possible upon prior consultation.

Please note that, as these are handmade custom products, production will begin or the item will be dispatched only after full payment has been received.

Thank you for your interest in my creations. I hope you will find something you love.

For products that are in stock, the estimated delivery time is generally 2–6 business days from the date of your order. You will receive email updates about the status of your order throughout the process.

If the product you have selected is not currently in stock but is available to order, simply place your order online. Once payment has been received, I will inform you of the estimated production time. As production times vary depending on the product, I can only provide an estimated delivery date after your order has been placed. In most cases, made-to-order items are completed and shipped within approximately 10–15 business days.

You are also welcome to collect your order in person at my workshop in Budapest. Please contact me in advance so that we can arrange a convenient appointment.

My products are carefully packaged in triple-wall corrugated cardboard boxes and shipped via GLS, Foxpost, or MPL. You can also collect your order free of charge in person from my workshop in Budapest's 18th district by prior appointment.

Orders over HUF 30,000 qualify for free shipping.

Shipping fees:

- Foxpost Parcel Locker: HUF 2,700

- GLS Parcel Locker: HUF 2,700

- MPL Courier Service: HUF 2,700

- MPL Parcel Locker: HUF 2,200

If you have chosen one of my products but would like it in a different color or would like to make any other changes, please contact me before placing your order.
Since my felt creations are made from wool, the exact color or shade you choose may not always be available in stock.
Please send me an email using the contact details provided so we can discuss your ideas and the available options.
Thank you for your interest in my handmade creations. I hope you will find something you love.

In the Gallery, you will find creations that I made for personal use, as gifts, exhibitions, or competitions. These pieces were not created for sale, and in most cases I do not intend to sell them or make additional copies.
However, if there is a particular item you would like to order, please feel free to contact me by email using the contact details provided, and I will get back to you.
Some of the pieces in the Gallery are one-of-a-kind and will not be reproduced, while others may be available to recreate. If you have something specific in mind, get in touch and we can discuss the possibilities.
Thank you for your interest in my handmade creations. I hope you enjoy them.